Frequently Asked Questions

 

Below are a few of the frequently asked questions that we receive from our customers:

Q: [What states/countries can you ship to?]
A: [Anywhere UPS delivers.]

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Q: [Is there a lifetime warranty?]
A: [Warranty statement is located in the General Sales Policy.]

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Q: [How soon can I expect an e-mail response?]
A: [Instantly for PayPal orders or within 24 hours for special requests.]

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Q: [Why was $60 added to my order?]
A: [A $60 fee is the core charge that is added when a rack and pinion is ordered, but will be refunded after the old core is shipped back to us.]

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Q: [What type of cars can and can't you supply racks?]
A: [We can supply to all makes and models.]

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Q: [What is the shipping price?]
A: [$18 dollars in continental US.]

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Q: [What is the tax for each product?]
A: [The price of tax is included in the quoted price.]

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Q: [What are the hours of operation?]
A: [Monday through Friday from 9am to 10pm eastern time.]

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Q: [Can I place orders on weekends or after hours?]
A: [Yes, feel free to place orders at any time, but the orders will not be processed until the following business day.]

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